FAQ
For users who connect PC devices to the ViewBoard with HDMI and USB Touch cables, it is advised to plug in the cables first, then start our myViewBoard W...
Mon, 26 Dec, 2022 at 4:51 PM
myViewBoard Whiteboard for Windows text feature allows users to underline text and change font size and color for all font famlies. Currently, the foll...
Wed, 11 Jan, 2023 at 6:31 PM
Windows users, updated to the latest Windows 11 22H2, may see that the File Explorer has changed - separating Access and Drives. For myViewBoard users,...
Thu, 12 Jan, 2023 at 9:15 AM
Whiteboard for Android users on Android 11 may experience an issue where they are unable to "SAVE" new updates to an existing file in Google Drive...
Tue, 17 Jan, 2023 at 9:53 AM
Whiteboard for Windows users on Windows 11 might experience an issue when saving an .olf file to storage folders on the C: Drive. Currently, there is ...
Wed, 18 Jan, 2023 at 3:21 PM
As an IT admin, when adding or updating user lists through CSV import, please ensure to: · Download the template first. · Use Microsoft E...
Wed, 18 Jan, 2023 at 3:22 PM
iPhone and iPad users have to enable pop-ups to join Quiz when using the Safari browser. Go to: Settings > Safari Find "Block Pop-ups"...
Thu, 22 Aug, 2024 at 4:46 PM
The Embedded Browser was updated to support more website services; however, the Chromium Embedded Framework (CEF) has the limitation on playing video in cod...
Wed, 6 Mar, 2024 at 11:24 AM
When conducting in-app updates in Whiteboard for Android, please be aware that incomplete software downloads caused by restricted Wi-Fi, interruptions, or o...
Tue, 21 Mar, 2023 at 11:31 AM
The myViewBoard Whiteboard app creates a folder to store converted image files. However, it should be noted that the ViewBoard 50-5 and 52 series running on...
Tue, 21 Mar, 2023 at 11:48 AM