How can we help you today?FAQ
The myViewBoard app supports Android 5.0 and newer
Tue, 12 Jun, 2018 at 4:35 PM
The myViewBoard app supports iOS 9.0 and newer.
Tue, 12 Jun, 2018 at 4:35 PM
Please follow below instruction to solve the issue: 1. Ask the participant to reconnect again 2. Turn off the casting function and turn it back on again, ...
Tue, 12 Jun, 2018 at 4:37 PM
Please follow below instrucitons to solve the issue. 1. Turn off the participant's connection then turn it back on again 2. Ask participant to reconn...
Sat, 7 Apr, 2018 at 5:51 PM
Web content in the Embedded Browser is not rendering when using an Intel Iris Xe Graphics processor.
When the Embedded Browser is not showing web content, as shown in the image below, check if you are using an Intel Iris Xe Graphics processor. ...
Mon, 26 Jul, 2021 at 2:09 PM
You may be temporarily experiencing issues connecting to the internet or to our directory service servers. Please check the following: 1. Make sure...
Sat, 7 Apr, 2018 at 7:37 PM
The ViewBoard IFP display is based on Android and supports a "Shared" Ethernet connection between the ARM based Android TV Scaler and the x86 Wind...
Fri, 30 Mar, 2018 at 5:19 PM
Please follow below instruction to get PC information. Open myViewBoard for Windows Click "Settings menu" button Click "?" button ...
Sat, 7 Apr, 2018 at 7:42 PM
Please follow below instruction to get open source library license. Open myViewBoard for Windows Click "Settings menu" button Click "?&qu...
Sat, 7 Apr, 2018 at 7:42 PM
Please follow below instruction to see network condition and speed. Open myViewBoard for Windows Click "Settings menu" button Click "?&qu...
Tue, 26 Jun, 2018 at 9:46 AM