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General Questions

Noisy Fan
If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the proje...
Fri, 20 Apr, 2018 at 11:43 AM
Projector turns on initially but then cycles off
Projectors may shut off for a couple different reasons. If the projector over heats, check to see if there is enough ventilation for air to be circulat...
Fri, 20 Apr, 2018 at 11:48 AM
How to set the projector landscape and portrait mode
Several ViewSonic projector support both Landscape and Portrait modes.  If your projector supports this feature, you can switch modes by turning the screen...
Fri, 20 Apr, 2018 at 12:02 PM
Why is my page up/down button or mouse function not working?
In order to advance slides using a remote control, you need a remote control that supports "mouse emulation." Not all ViewSonic projectors support...
Fri, 20 Apr, 2018 at 12:07 PM
The projector fan stays on after the unit has been turned off
On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the net...
Fri, 20 Apr, 2018 at 12:45 PM
How to remove the password on the projector
If the password for the projector has been lost or forgotten there is a way that it can be retrieved. Submit the error code displayed on the password scree...
Fri, 20 Apr, 2018 at 2:10 PM
How to purchase a lens for a projector
Or browse to your projector model in the Projector Accessories section of the ViewSonic Store.  If a Long Throw lens is available for your projector, it wi...
Fri, 20 Apr, 2018 at 2:12 PM
Projector Distance Calculator
When deciding on purchasing or setting up and existing projector in a room or area and you need to configure screen size and projector distance, please use ...
Fri, 20 Apr, 2018 at 2:15 PM
Projector image is not square, or straight
If the projector is not aligned correctly the image can be skewed and can cause key stoning. Key stoning refers to distortion of a projected image in which ...
Fri, 20 Apr, 2018 at 2:21 PM
Spots on projected image
Blurry spots or shadows on the projected image can be the result of dust in the projector’s light path.  While the projector is off and cool, try to remove...
Fri, 20 Apr, 2018 at 2:26 PM