Online Support Center

1.Wired connection:   1.1 via 3.5mm audio out:       If the projector is equipped with a 3.5 mm audio out mini jack, usually it is  green and marked as   ...

1.If spot is only visible when projected image in defocus, it would not impact usage.   2.If spot is visible when projected image in focus, please contact...

There are 2 ways to mirror from iPad, iPhone (4 or later), or iPod Touch (4th Gen or later):   1. Use an Apple original "Lightning Digital AV Adapter...

If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the...

Please connect the projector to a different AC outlet.   Connect the projector to another computer/player.   In case above crosscheck remains the ...

The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping ins...

Make sure that you have set it to its native resolution. Check the user guide to determine what the native resolution of the display is and set it to the n...

  Please do the following check: Make sure there are no obstructions in the way of the IR receiver on the device. Move closer to the receiver (within 23...

Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper ...

When a digital signal is connected (e.g. HDMI, DisplayPort, DVI), there are certain options greyed out in OSD menu as preset settings that cannot be changed...