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General Questions

How to solve flickering image on projector?
  Make sure the signal cable is securely connected.           2.Try another video input source or cable or device to crosscheck.           3.Che...
Tue, 27 Apr, 2021 at 3:44 PM
Why the image is pixelated from my projector?
Usually this is related to unmatched output resolution setting and content.  For example, setting 720P resolution output to a 4K projector or playing a 720P...
Sat, 15 May, 2021 at 11:06 PM
What devices support USB Type C video streaming on M1, M1+, M2 and X10-4K?
As of Sep 18, 2020, devices listed below have been verified to support video streaming over USB Type-C. Not all USB Type C ports support video output. U...
Tue, 27 Apr, 2021 at 7:04 PM
Can I install Netflix on the M1+?
The M1+ does not support the Netflix App. It is supported in M1+_G2 and M1+_V
Mon, 8 Feb, 2021 at 10:20 AM
How do I watch Netflix on the M1 or M1+ with my mobile phone?
To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying...
Fri, 12 Mar, 2021 at 11:06 PM
How to wirelessly mirror mobile phone/tablet screen to a smart projector?
Please follow below steps:   Connect your device and projector to the same Wi-Fi network.           2. On projector, go to Home > Screen Mirrori...
Sun, 24 Jan, 2021 at 5:09 PM
What ViewSonic projectors support audio in/out via Bluetooth?
As of April 2021, below is BT support model list.
Sun, 16 May, 2021 at 5:21 PM
Why can't the M1 mini Power On or Auto Shutdown after charging?
    1. Using a power bank or a USB power adapter with DC output of 5V/2A is required via the Micro USB port for charging the M1 mini battery.   2. Cha...
Sun, 16 May, 2021 at 5:29 PM
How to Upgrade the M1+ Firmware?
  <Notice> The firmware of M1+ will not be used on M1+_G2/_V or M1+ -2.   1. Go to “Downloads” -> ”Driver & Software” by searching M1+ from ...
Sun, 16 May, 2021 at 10:01 AM
Why Can't I Power Off the Projector via its Remote Control?
For Models: PA/PG/PX Series “Power On” and “Power Off” are separated as two (2) different buttons on the remote control. This is different from the PJ...
Mon, 10 Aug, 2020 at 6:03 PM