How can we help you today?General Questions
Lamps can be purchased from our Web store at www.Viewsonic.com.
Sat, 21 Apr, 2018 at 8:27 AM
Disconnect and reconnect the audio source. If you are using the RF input, disconnect and reconnect the RF cable. Connect the audio source to a different s...
Sat, 21 Apr, 2018 at 8:30 AM
Turn off the power of the monitor/TV/ Projector and verify if the problem persists. If so, disconnect all inputs into the monitor/TV and verify again if th...
Sat, 21 Apr, 2018 at 8:31 AM
Check Power Check to make sure the display is turned on, which is usually indicated by some kind of light on the power button itself. If the light is on, t...
Sat, 21 Apr, 2018 at 9:18 AM
To locate the maximum or native resolution for a projector, there are a few places this can be found. We highly recommend using the native resolution for ...
Sat, 21 Apr, 2018 at 9:20 AM
This happens when the screen resolution is set to something higher than what the projector can display. For example, if the projector supports resolutions o...
Sat, 21 Apr, 2018 at 9:52 AM
Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/
Sat, 21 Apr, 2018 at 11:47 AM
Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is...
Sat, 21 Apr, 2018 at 11:49 AM
Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They loo...
Sat, 21 Apr, 2018 at 11:52 AM
If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the monitor first, and then turn on the PC. Replace the H...
Sat, 21 Apr, 2018 at 11:55 AM