How can we help you today?General Questions
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Floor Stand Step 2: Install the Sy...
Fri, 26 Nov, 2021 at 10:32 AM
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Wall-mount brackets Step 2: Instal...
Fri, 26 Nov, 2021 at 10:33 AM
The Direct View LED Display can be operated by either: 1) the Remote, 2) the Keyboard, 3) or RS232 For further details, please refer to this link and se...
Mon, 22 Nov, 2021 at 5:09 PM
Answer: Blank can quickly switch between a black screen and the input screen. This feature simply displays a blank screen and does not turn off the system c...
Mon, 22 Nov, 2021 at 5:09 PM
Solution Please refer to the following diagram below. This information can also be found in each Direct View LED Display's respective User Guide. ...
Thu, 13 Jan, 2022 at 12:00 PM
Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, s...
Fri, 26 Nov, 2021 at 10:34 AM
Answer: Yes. The remote controls that operate a ViewSonic projector will also work on a DVLED Display.
Fri, 26 Nov, 2021 at 10:50 AM
Answer: LED modules should be placed on a flat, anti-static, padded surface when swapping LED Modules. If there is no opening for the connectors, module sho...
Fri, 26 Nov, 2021 at 11:56 AM
After replacement of a particular LED module, brightness may be slightly different than that of other modules. At this point, manual calibration is required...
Mon, 13 Dec, 2021 at 5:18 PM
LED Modules (either damaged and/or undamaged) should be stored in module boxes according to the following packaging steps when not mounted on the display. I...
Mon, 13 Dec, 2021 at 3:57 PM