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General Questions

Why do some DVLED products have Copper wires or Gold wires as the bonding wire? What's the difference?
Answer: Gold (Au) is used in mid- to high-end products as the bonding wire. Copper (Cu) is often used in mass-marketed products as the bonding wire. Produc...
Fri, 26 Nov, 2021 at 10:38 AM
What are the main installation differences between Wall-mount and Floor Stand setups for DVLED Displays?
Wall-mount Upper and lower bracket locations aligned and mounted first Upper bracket screw holes on the bottom Cabinets are installed before system...
Mon, 22 Nov, 2021 at 4:37 PM
What is a partitional power-on protection, and why is this design used for dvLED?
Electrical appliances at the moment of startup have a much higher current and power draw than normal operation. Since dvLED products are composed of many LE...
Tue, 10 Aug, 2021 at 2:31 PM
I need to make sure I received the correct Flight Case for my DVLED product before opening, how do I do that?
Answer: Please refer to the Flight Case Dimensions and Weight page (DVLED products)
Mon, 22 Nov, 2021 at 5:26 PM
Do dvLED displays have power protection during on/off?
Answer: Generally speaking, low-end LED displays do not have a power protection mechanism and are more susceptible to damage. Users should avoid re...
Tue, 10 Aug, 2021 at 2:31 PM
What questions do I need to consider before installing my DVLED Display?
Where will the product be installed? Is the power outlet separated and not shared with any other appliance? Will the power cable be hidden behind the Dir...
Mon, 22 Nov, 2021 at 5:26 PM
What is the power consumption of dvLED displays?
Answer: LED displays do not have a fixed power consumption and are rarely at maximum power consumption. Therefore, power consumption will vary. Max...
Tue, 10 Aug, 2021 at 2:31 PM
What are the Installation Tools required to install my DVLED Display?
The recommended tools (unless otherwise stated) needed to install a dvLED Display is as shown below: Self-leveling laser level Stud sensor/finde...
Mon, 22 Nov, 2021 at 5:36 PM
What are the DVLED installation conditions of the environment?
Product installation conditions: 1. Installed in a well-ventilated area, indoors. 2. Ideal ambient room temperature at 22℃±10℃, with an ideal relative hum...
Mon, 22 Nov, 2021 at 4:53 PM
What do I do if there's damage on the DVLED flight case that I received?
Answer: If you are the recipient of the DVLED flight case, you must document any damage to the fight case onto the BOL (bill of lading). For information on ...
Mon, 22 Nov, 2021 at 5:36 PM