How can we help you today?General Questions
Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or aft...
Tue, 10 Aug, 2021 at 2:31 PM
Mechanical drawings will vary by model. The mechanical drawings can be found for the appropriate User Guide. Solution LD108-121: LD135-151: ...
Mon, 22 Nov, 2021 at 5:39 PM
Answer: The USB to RJ45 adapter needs to be independently purchased in order to connect the USB port to the motherboard. Cables should not be a...
Mon, 22 Nov, 2021 at 5:40 PM
Answer: Installer Certification Program is a training for installers, resellers, or other technical personnel to build skills and knowledge for confident an...
Fri, 26 Nov, 2021 at 11:33 AM
Solution Step 1: Insect the flight case and compare to pre-shipment photos; document any damage to the flight case on the BOL (bill of lading). Step...
Mon, 22 Nov, 2021 at 5:40 PM
Solution When the display is operating, the current is transmitted in three ways: 1) From the “Power Board for Audio Board” to the “Audio Board” 2...
Wed, 19 Jan, 2022 at 4:28 PM
The Cabinet installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: ...
Mon, 22 Nov, 2021 at 5:40 PM
Answer: No. There is no trolley option offered at this time. The current available trolley options are for the 108", 135", 163" DVLED sizes.
Mon, 17 Jan, 2022 at 4:44 PM
The Cabinet installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: ...
Mon, 22 Nov, 2021 at 5:41 PM
Answer: "Hard calibration" is a form of hardware calibration that fine tunes the color and brightness for specific LED modules on the DVLED Displa...
Wed, 19 Jan, 2022 at 3:58 PM