How can we help you today?

General Questions

Does Power Consumption differ across dvLED products?
Power Consumption will vary by model. Please refer to the table below to see full power consumption details for the listed dvLED products: LDM108-121 ...
Tue, 10 Aug, 2021 at 2:31 PM
Do I have to wear the anti-static gloves when installing LED modules for the DVLED Display?
Answer: Yes. Anti-static gloves prevent electrical discharge from the hands, preventing potential shorting of the LED module.
Mon, 22 Nov, 2021 at 5:37 PM
What are the Flight Case dimensions and weight for my dvLED Display?
Flight case dimensions and weight will vary by model. Please refer to the table below for Flight Case dimensions and weight by dvLED product: ...
Tue, 10 Aug, 2021 at 2:31 PM
What is the installation process of the DVLED Display?
The DVLED installation process has multiple steps and the guidelines are given to those who wish to receive training. Installation should be done by personn...
Mon, 22 Nov, 2021 at 4:54 PM
What are the Product dimensions and weight for dvLED displays?
Refer to the tables below for dimensions and weight by dvLED product.  LD108-121 Width Height Distance Weight w/o wall mount ...
Tue, 10 Aug, 2021 at 2:31 PM
When should dehumidification be done for my DVLED?
Dehumidification should be done when the dvLED display is: being installed for the first time, in a rainy season, a snowy season, and/or in a co...
Mon, 22 Nov, 2021 at 5:37 PM
What is "Dehumidification" service for dvLED displays?
The Dehumidification service (or Dehumidification process) can be used to protect the LED module(s) by displaying a dark screen and gradually transitioning ...
Tue, 10 Aug, 2021 at 2:31 PM
Is there another way to run the Power Cable for DVLED Displays?
Answer: The power cable can be ran through the back or bottom hole of the system control box, in order to connect power. Please click this link to see...
Mon, 22 Nov, 2021 at 5:38 PM
Where is the back hole location for where the system control power cable can pass through on DVLED Displays?
Refer to the schematic below for dimensions and approximate location of the power cable back hole. Note: HDMI/USB back hole configurations are display...
Mon, 22 Nov, 2021 at 5:39 PM
What is a "Customer Maintenance Notice" for dvLED displays?
Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or aft...
Tue, 10 Aug, 2021 at 2:31 PM