How can we help you today?General Questions
Answer: Please refer to the LED dead pixel specification in the User Manual to determine if it needs replacing, or contact the local service provid...
Mon, 22 Nov, 2021 at 5:20 PM
The number of Receiving Cards and Transfer Boards will vary by model. However, Since a 1x Receiving Card is required to connect with 1x Transfer Card, the n...
Mon, 13 Dec, 2021 at 3:53 PM
Answer: The Receiving Card (aka Receiving Board) plays a part in supplementing LED Module signal connection. It is directly connected to the Transfer ...
Mon, 22 Nov, 2021 at 5:18 PM
Answer: The Transfer Board (aka Transfer Card) plays a part in supplementing LED Module signal connection. It is directly connected to the LED Modules and m...
Mon, 22 Nov, 2021 at 5:34 PM
Currently, RS232 cannot Power on/off a DVLED display while in Sleep Mode. Check the On-Screen Display (OSD) settings to see if the Standby Mode is set to Sl...
Mon, 22 Nov, 2021 at 5:24 PM
Answer: DVLED displays do not support anti-blue light at this time.
Fri, 26 Nov, 2021 at 10:38 AM
Power Receptacle Type L5-30P, EU, UK, AU, CNÂ (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-24...
Mon, 14 Feb, 2022 at 1:43 PM
TFT LCD: Fluorescent Backlight is always on Black screen achieved by utilizing liquid crystals to block light source Less energy efficient DVLED: LE...
Fri, 26 Nov, 2021 at 10:37 AM
LED module specs for DVLED Displays will vary by model. Please refer to the following table below:
Mon, 22 Nov, 2021 at 5:24 PM
The choice of pixel pitch is related to the viewing distance. A suitable specification should be chosen for the intended use. Smaller screen size: short...
Tue, 10 Aug, 2021 at 2:30 PM