How can we help you today?

General Questions

Where to download ViewSonic monitor drivers for Win7 64-bits?
Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684
Sun, 16 May, 2021 at 11:46 AM
What is the function of power indicator in OSD menu on my monitor?
This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix table...
Sat, 15 May, 2021 at 8:40 PM
How to setup and configure dual monitors?
Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by...
Mon, 16 Mar, 2026 at 11:14 AM
How to check graphics card drivers in Windows?
1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device sh...
Mon, 16 Mar, 2026 at 11:20 AM
What to do when there is no display on my monitor?
Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power....
Mon, 16 Mar, 2026 at 11:22 AM
Why is the "Auto Image Adjust" function grayed out in the OSD menu?
This is a feature, not a bug. When using a digital connection (HDMI, DisplayPort, or USB-C), the monitor automatically locks onto the signal with pixel-perf...
Mon, 16 Mar, 2026 at 11:36 AM
Why does image persistence occur with my LCD monitor?
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the...
Sun, 24 Jan, 2021 at 11:37 AM
What to do when the screen image is pixelated or blurry?
Blurry images are typically caused by an incorrect resolution or scaling setting. Ensure your computer is set to the monitor's Native Resolution. Tr...
Mon, 16 Mar, 2026 at 11:45 AM
How to solve the problem with my monitor turning off automatically?
Automatic shutdowns are often caused by power-saving settings, inconsistent power supply, or signal loss. Please check the OSD timer settings first. Tro...
Mon, 16 Mar, 2026 at 11:47 AM
How to clean LCD display?
General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directl...
Sat, 15 May, 2021 at 7:29 PM