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General Questions

How to solve the overscan problem with my monitor?
If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try a few suggestions below. Cha...
Tue, 8 May, 2018 at 1:36 PM
How to connect an external monitor to my laptop?
If the external monitor is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function.  Lap...
Tue, 8 May, 2018 at 1:39 PM
How to change refresh rate?
The average refresh rate for most monitors in general is 60 to 75Hz some models have higher refresh rates and in this case the user guide will provide the c...
Tue, 8 May, 2018 at 1:42 PM
How to solve the issue as there's some noise coming from the monitor?
Please follow below instructions. 1. Turn off the power of the monitor and verify if the problem persists.      If so, disconnect all inputs into the moni...
Tue, 8 May, 2018 at 1:49 PM
How to adjust contrast?
To adjust the contrast, press the button [1] on the front of the monitor.  Press the arrow buttons on the front control panel of your monitor to scroll thr...
Tue, 8 May, 2018 at 1:50 PM
How to do color calibration with my monitor?
Although Windows 10 can automatically detect and configure the appropriate display settings; you may also want to make sure your photos, videos, and games ...
Tue, 30 Jun, 2020 at 2:02 PM
How to restore the default settings of my monitor?
If you have made some improper adjustments or want to restore the default settings for troubleshooting purposes, there are a few ways to perform a memory re...
Thu, 18 Jun, 2020 at 10:46 AM
What to do when my image is cutoff or partially displayed?
There are a few possible solutions for this issue. Change Scaling on Display settings. Use the graphics adapter software to change the “Scaling” opt...
Tue, 8 May, 2018 at 1:54 PM
Why is there an error message when installing Windows 10 driver?
“The display manufacturer hasn't made your display compatible with Windows 10”   If you receive the above message when trying to upgrade toWin10, we ...
Tue, 8 May, 2018 at 1:57 PM
What to do when my AC adapter does not work?
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet.  Although it may sound obvious, th...
Tue, 8 May, 2018 at 1:59 PM