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General Questions

Why is there touch response randomly on my TD2421 even nobody touches the screen?
TD2421 is an optical touch monitor which uses two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors ...
Fri, 18 May, 2018 at 12:42 PM
Which Cable Do I Need For 144Hz?
To output 1080p content at 144Hz, you will need either a dual-link DVI, a DisplayPort, or an HDMI 1.3 or higher cable.  For 144Hz at 1440p, you will need a...
Fri, 31 Aug, 2018 at 2:59 PM
Can I turn on 1ms MPRT and FreeSync at the same time?
MPRT and FreeSync are incompatible with each other because: MPRT will KEEP the refresh rate at a high and constant point. FreeSync will CHANGE the refres...
Mon, 25 Nov, 2019 at 10:46 AM
Where can I get macOS drivers for my display?
macOS does not require display drivers when using a ViewSonic Display. The macOS operating system will automatically read the EDID information stored in the...
Fri, 27 Mar, 2020 at 5:58 PM
How to install the base on a VX2776-SMHD?
1. Lay the VX2776-SMDH unit face down on a flat surface, using the soft bag it was received in or a soft material to avoid damaging the screen. 2. ...
Fri, 10 Apr, 2020 at 3:06 PM
Does the monitor have the correct port to connect to my PC?
ViewSonic displays are designed with the most commonly used connectors in the display industry such as HDMI, VGA, DisplayPort, DVI, and USB-C.  Please refer...
Tue, 21 Apr, 2020 at 10:15 AM
How to use ViewSplit
The ViewSplit software is a great tool to allow you to organize your windows on your screen to help optimize productivity.     To install and set u...
Thu, 30 Apr, 2020 at 10:59 AM
How to Install Unsigned Drivers in Windows 10
When installing unsigned drivers on Windows 10, Windows pops up a warning saying Windows can’t verify the publisher of this driver software.      ...
Thu, 30 Apr, 2020 at 11:04 AM
What to do if there is no sound coming from the built-in speakers.
Review your monitor’s specifications to confirm if the ViewSonic monitor comes with built-in speakers before troubleshooting. If the steps below do not re...
Tue, 12 May, 2020 at 10:38 AM
How to set a Monitor Webcam as the Primary Camera on macOS
1. Connect the USB cable to the monitors USB Type B port on the back of the monitor. Then attach the other end of the cable to an available USB port on the...
Thu, 14 May, 2020 at 9:55 AM