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General Questions

Where to download ViewSonic monitor drivers for Win7 64-bits?
Please download the attachment and manually install the drivers under Win7 x64. File URL:https://support.viewsonic.com/helpdesk/attachments/33058629684
Sun, 16 May, 2021 at 11:46 AM
What is the function of power indicator in OSD menu on my monitor?
This is an indicator about power consumption ratio which is affected by some OSD settings change, ex. ECO mode and Brightness. Here's a matrix tabl...
Sat, 15 May, 2021 at 8:40 PM
How to setup dual monitors on a computer?
Dual monitor setup is simple to configure on modern computers. Windows will automatically detect and configure the displays. Requirement:   1. Windows ...
Sun, 24 Jan, 2021 at 11:34 AM
How to check graphics card drivers in Windows?
1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device sho...
Sun, 24 Jan, 2021 at 11:15 AM
What to do when there is no display from my monitor?
Please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. By default LED indicator will light up when th...
Sun, 24 Jan, 2021 at 11:16 AM
What to do if there is no sound from the monitor’s speakers when connected with PC/laptop?
Please check monitor, PC/laptop and connection. 1. Check and make sure the monitor is not muted or volume down.                 2. Check the PC/laptop s...
Thu, 11 Mar, 2021 at 10:24 AM
Why Auto Image Adjust function is gray out in monitor OSD?
When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as th...
Tue, 27 Apr, 2021 at 6:26 PM
Why does image persistence occur with my LCD monitor?
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the...
Sun, 24 Jan, 2021 at 11:37 AM
What to do when image is pixelated?
Set the resolution higher. Test the monitor on a different computer to isolate the problem.  Please follow the instructions below on how to change the reso...
Sun, 16 May, 2021 at 1:46 PM
How to solve the problem with my monitor as it turns off automatically?
If the monitor turns on briefly, then turns off, check the following: Make sure the power cable is securely connected. Turn off the monitor, unplug th...
Tue, 8 May, 2018 at 11:34 AM