How can we help you today?

General Questions

How to enable AMD FreeSync?
To use AMD Freesync, there're some requirement with graphics cards, graphics drivers and certified monitors. 1. A compatible GPU with a DisplayPort...
Mon, 2 Nov, 2020 at 6:38 PM
What ViewSonic monitors support GeForce Driver G-Sync Enable-Ready?
As of Nov. 2, 2020, below ViewSonic monitors support GeForce Driver G-Sync Enable-Ready:     VX XG VG/VS/VP VX2257-MHD XG2401 VG3448 VX2457-MHD ...
Mon, 2 Nov, 2020 at 6:46 PM
Why can't I adjust VA2719-2K-SMHD sharpness in OSD menu?
When the resolution is set as native resolution, the option of "Sharpness" under OSD menu won't be able to select.
Mon, 16 Oct, 2017 at 12:02 PM
Why sharpness setting in OSD menu is grey out on my XG2702?
When resolution is set in native resolution (1:1), both Sharpness and Overscan option in OSD will be grey out.
Thu, 24 May, 2018 at 2:23 PM
Is XG2401 compatible with the resolution 1920x1080@144Hz?
Viewsonic XG2401/XG2402/XG2701 can support the resolution, 1920x1080@144Hz. However, to enable 1920x1080@144Hz, there'll be some requirements except m...
Mon, 4 Jun, 2018 at 4:25 PM
Is VG2448 compatible with Auto Pivot function?
VG2448 doesn’t support Auto Pivot Function but integrated with below features instead. 1. VG2448 supports +/- 90 degree pivot, and users need to do manual ...
Thu, 24 May, 2018 at 2:21 PM
How to set proper Response Time with Viewsonic monitors?
Response time option can be selected under different View Mode. Viewmode => Standard => Response time => Standard / Advanced / Ultra fast  Vie...
Fri, 13 Oct, 2017 at 10:39 AM
What is "Low Input Lag" and which one should I choose?
Input lag means the time difference between user control his/her PC and he/she sees the action happened on monitor.    Again, there is trade-off to picture/...
Fri, 13 Oct, 2017 at 10:44 AM
What is "Black stabilization" and which level should I choose?
This setting is to provide better picture performance if user’s screen are mostly dark scenes. If no special needs(ex: playing shooting games in dark scenes...
Fri, 13 Oct, 2017 at 10:46 AM
Why can't I choose Contrast or Brightness?
ViewSonic develops several preset modes (ViewMode) such as Game/Movie, etc. These presets are specifically designed to deliver an optimized viewing experien...
Sun, 24 Jan, 2021 at 11:36 AM