How can we help you today?General Questions
Solution The LED display motherboard firmware can be set to update automatically or manually. To set to automatically update, please refer to "How do ...
Mon, 22 Nov, 2021 at 4:44 PM
Solution Step 1: Select the Settings from the Main Menu Step 2: Select "Upgrade" Step 3: Select "OTA Cloud Server" ...
Fri, 26 Nov, 2021 at 10:31 AM
Solution Step 1: Please contact customer service staff to obtain the mandatory firmware update file(s) Step 2: Copy the files to the outermost di...
Mon, 17 Jan, 2022 at 4:40 PM
Answer: If the LED display does not work, but the power supply and other equipment checks are working, it may be caused by a firmware conflict. Please perfo...
Mon, 14 Feb, 2022 at 2:49 PM
The Bracket installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: ...
Fri, 26 Nov, 2021 at 10:32 AM
The Bracket installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: ...
Fri, 26 Nov, 2021 at 10:32 AM
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Floor Stand Step 2: Install the Sy...
Fri, 26 Nov, 2021 at 10:32 AM
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Wall-mount brackets Step 2: Instal...
Fri, 26 Nov, 2021 at 10:33 AM
The Direct View LED Display can be operated by either: 1) the Remote, 2) the Keyboard, 3) or RS232 For further details, please refer to this link and se...
Mon, 22 Nov, 2021 at 5:09 PM
Answer: Blank can quickly switch between a black screen and the input screen. This feature simply displays a blank screen and does not turn off the system c...
Mon, 22 Nov, 2021 at 5:09 PM