How can we help you today?


What are the system requirements for running myViewBoard for Windows?
Here are our system requirements for myViewBoard on Windows: myViewBoard system minimum requirements Processor:  Intel Core i5 x86 CPU RAM: 8 GB...
Thu, 27 Jun, 2019 at 5:50 PM
Which web browser is the best for running
It is suggested that you use Google Chrome Browser with as most features are only available on Chrome.
Tue, 12 Jun, 2018 at 4:05 PM
Why is Chrome required?
myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this...
Tue, 12 Jun, 2018 at 4:33 PM
How to request a file conversion
1.Select the File Conversion Request tile on the myViewBoard interface 2.Upload your file (accepted files: .flipchart, .notebook, . enb)               ...
Tue, 19 Mar, 2019 at 3:59 PM
After signing In, stays on the sign-in screen.
This issue may be due to the following: You may be experiencing issues connecting to the internet. Verify that you have an active internet connection ...
Thu, 27 Jun, 2019 at 6:30 PM
Why can't I control the playback speed of my video?
Controlling the playback speed of video files encoded in the MPEG-2 format does not work if the system does not have the proper codec installed.  To fi...
Fri, 26 Apr, 2019 at 11:40 AM
How do I integrate myViewBoard with Google Classroom?
If you need to work with Google Classroom, use myViewBoard Classroom. To access myViewBoard Classroom, sign in to, and click the myViewBoar...
Thu, 7 May, 2020 at 11:51 AM
After exporting an image on the myViewBoard for Android app, why can't I find my recently exported image on my Android file system?
It's possible that the Android file explorer you are using has not refreshed the contents of the folder where the image has been exported.  If the ...
Thu, 6 Jun, 2019 at 12:41 PM
What ports are required to be open in your firewall in order to run the myViewBoard ecosystem?
To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: TCP Po...
Thu, 8 Oct, 2020 at 4:44 PM
Which Android versions are supported on the myViewBoard app?
The myViewBoard app supports Android 5.0 and newer
Tue, 12 Jun, 2018 at 4:35 PM