How can we help you today?


What are the system requirements for running myViewBoard for Windows?
Here are our system requirements for myViewBoard on Windows: myViewBoard System Minimum Requirements Processor:  Intel Core i5 x86 CPU RAM: 8 GB ...
Fri, 18 Jan, 2019 at 9:44 AM
Which web browser is the best for running
It is suggested that you use Google Chrome Browser with as most features are only available on Chrome.
Tue, 12 Jun, 2018 at 4:05 PM
After signing In, stays on the sign-in screen.
This issue may be due to the following:      You may be experiencing issues connecting to the internet. Verify that you have an active internet connec...
Fri, 19 Apr, 2019 at 2:52 PM
Why is Chrome required?
myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this...
Tue, 12 Jun, 2018 at 4:33 PM
How to request a file conversion
1.Select the File Conversion Request tile on the myViewBoard interface 2.Upload your file (accepted files: .flipchart, .notebook, . enb)               ...
Tue, 19 Mar, 2019 at 3:59 PM
What ports are required to be opened for your firewall in order to run the myViewBoard Ecosystem?
In order to use our myViewBoard Ecosystem, including our companion apps, properly on your network, please contact your IT department and ask them to do the ...
Tue, 22 Jan, 2019 at 3:59 PM
Why can't I receive activation e-mail from myViewBoard.
In order to receive your activation email from "", you should check the following: Your junk/spam mail folder         If ...
Mon, 16 Jul, 2018 at 4:29 PM
Which Android versions are supported on the myViewBoard app?
The myViewBoard app supports Android 5.0 and newer
Tue, 12 Jun, 2018 at 4:35 PM
Which iOS versions are supported on the myViewBoard app?
The myViewBoard app supports iOS 9.0 and newer.
Tue, 12 Jun, 2018 at 4:35 PM
What to do if I cannot find a participant in the cast moderation list?
Please follow below instruction to solve the issue: 1. Ask the participant to reconnect again 2. Turn off the casting function and turn it back on again, ...
Tue, 12 Jun, 2018 at 4:37 PM