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FAQ

What are the system requirements for running myViewBoard for Windows?
Here are our system requirements for myViewBoard on Windows: myViewBoard system minimum requirements Processor:  Intel Core i5 x86 CPU RAM: 8 GB ...
Thu, 6 Jun, 2019 at 10:48 AM
Which web browser is the best for running myViewBoard.com?
It is suggested that you use Google Chrome Browser with myViewBoard.com as most features are only available on Chrome.
Tue, 12 Jun, 2018 at 4:05 PM
Why is Chrome required?
myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this...
Tue, 12 Jun, 2018 at 4:33 PM
How to request a file conversion
1.Select the File Conversion Request tile on the myViewBoard interface 2.Upload your file (accepted files: .flipchart, .notebook, . enb)               ...
Tue, 19 Mar, 2019 at 3:59 PM
After signing In, myViewBoard.com stays on the sign-in screen.
This issue may be due to the following:      You may be experiencing issues connecting to the internet. Verify that you have an active internet connec...
Fri, 19 Apr, 2019 at 2:52 PM
Why can't I control the playback speed of my video?
Controlling the playback speed of video files encoded in the MPEG-2 format does not work if the system does not have the proper codec installed.  To fi...
Fri, 26 Apr, 2019 at 11:40 AM
How do I integrate myViewBoard with Google Classroom?
If you need to work with Google Classroom, use myViewBoard Classroom. To access myViewBoard Classroom, sign in to myviewboard.com, and click the myViewBoar...
Thu, 16 May, 2019 at 10:56 AM
After exporting an image on the myViewBoard for Android app, why can't I find my recently exported image on my Android file system?
It's possible that the Android file explorer you are using has not refreshed the contents of the folder where the image has been exported.  If the...
Thu, 6 Jun, 2019 at 12:41 PM
What ports are required to be open in your firewall in order to run the myViewBoard ecosystem?
To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: 1. Por...
Mon, 3 Jun, 2019 at 5:27 PM
Why can't I receive activation e-mail from myViewBoard.
In order to receive your activation email from "service@myviewboard.com", you should check the following: Your junk/spam mail folder         If ...
Mon, 16 Jul, 2018 at 4:29 PM