How can we help you today?General Questions
1.Please increase the Contrast and Brightness in OSD menu. 2.Check the light source level and make sure it’s on Full or Normal. 3.Turn off or reduce...
Sun, 16 May, 2021 at 10:29 AM
Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model numbe...
Sun, 16 May, 2021 at 9:57 AM
Make sure the signal cable is securely connected. 2.Try another video input source or cable or device to crosscheck. 3.Che...
Tue, 27 Apr, 2021 at 3:44 PM
Usually this is related to unmatched output resolution setting and content. For example, setting 720P resolution output to a 4K projector or playing a 720P...
Sat, 15 May, 2021 at 11:06 PM
The USB Type-C port on your device must support DP Alt mode (DisplayPort Alternative Mode on USB-C). USB Type-C refers to the connector type, not the c...
Mon, 13 May, 2024 at 2:53 PM
The M1+ does not support the Netflix App. It is supported in M1+_G2 and M1+_V
Mon, 8 Feb, 2021 at 10:20 AM
To watch videos on Netflix with the M1 or M1+, we suggest: For Wired Connections: NOTE: Please check the specifications of your device before buying...
Fri, 12 Mar, 2021 at 11:06 PM
Please follow below steps: Connect your device and projector to the same Wi-Fi network. 2. On projector, go to Home > Screen Mirro...
Mon, 18 Sep, 2023 at 3:51 PM
As of April 2021, below is BT support model list.
Sun, 16 May, 2021 at 5:21 PM
1. Using a power bank or a USB power adapter with DC output of 5V/2A is required via the Micro USB port for charging the M1 mini battery. 2. Cha...
Sun, 16 May, 2021 at 5:29 PM