How can we help you today?Troubleshooting
Troubleshoot common problems and find quick fixes to keep your ClassSwift experience smooth and uninterrupted.
If you're experiencing internet connectivity problems while using ClassSwift on your organization or school network, don't worry. We've outline...
Thu, 17 Apr, 2025 at 4:47 PM
In ClassSwift Hub, you may notice that your assigned role appears differently from the one you initially selected during the signup process. This discrepan...
Wed, 15 May, 2024 at 4:14 PM
If you are having trouble accessing ClassSwift Hub, there could be several reasons related to your account type, plan status, or technical issues. This gui...
Wed, 29 May, 2024 at 3:56 PM
In ClassSwift, student records may disappear when they leave the class if the session is not properly ended by the teacher. To ensure that student...
Wed, 29 May, 2024 at 3:58 PM
Possible Causes: Network Connectivity Issues: Poor internet connection or network disruptions can hinder students' ability to submit their a...
Wed, 29 May, 2024 at 4:00 PM
ClassSwift's student settings primarily rely on seat numbers rather than being linked to individual accounts, providing a straightforward method for st...
Wed, 29 May, 2024 at 4:01 PM
Encountering unknown errors can be frustrating, but troubleshooting them doesn't have to be. This guide will walk you through the steps to identify and...
Wed, 29 May, 2024 at 4:03 PM
This issue may be related to the email format settings in your email program. To protect users from accidentally interacting with phishing sites or automati...
Wed, 4 Sep, 2024 at 4:22 PM
If students are unable to sign into the ClassSwift Participant Page, here are some possible scenarios and troubleshooting steps you can guide them through: ...
Thu, 12 Jun, 2025 at 4:50 PM
Why Is Incognito Mode Not Allowed? Using "Incognito Mode" in Safari or other browsers can cause the following issues: Login status cannot b...
Thu, 21 Aug, 2025 at 11:10 AM