How can we help you today?

Digital Signage

Basic trouble-shooting for EPosters
Here are some basic steps for trouble shooting the Eposter EP5012 unit. For more detailed instructions you can contact our support group but you can try the...
Thu, 12 Apr, 2018 at 11:08 AM
EP5520/EP5520T vSignage cut-in S/N
VS ECR No. Supplier ECR No. Product Name Target Date Cut in S/N VS-E170263 ECR-17B5503 EP5520T 2017/7/26 phase-in from UVE173100001 VS-E170270 ECR-17A...
Wed, 21 Nov, 2018 at 4:10 PM
How to update EP5520T firmware?
Before update, plug the USB drive with firmware file copied in the root directory to one USB port of EP5520T . 1. Press remote control input the number ...
Tue, 3 Jul, 2018 at 1:56 PM
Does my e-Poster Support Power Point presentations?
ViewSonic most of e-Posters do not support Power Point Presentations natively. However,  newer models such as EP4320/EP5520/EP5520T have build in the vSigan...
Tue, 24 Apr, 2018 at 9:40 AM
How to solve Signage Manager error “Data Invalid”?
Issue: Files are not loading correctly when using Signage Manager Express Network Edition. I am loading the playlist onto a USB but when am loading it ont...
Tue, 24 Apr, 2018 at 10:09 AM
How to calibrate touch function on IFP/EP in Win 10?
Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen...
Sun, 24 Jan, 2021 at 10:48 AM
What's the Signage Manager newest version? How can I update it?
You can click "Help"-->"Check update" in Tool bar to check is your Signage Manager newest or not, if not, you can click "Downloa...
Tue, 8 May, 2018 at 8:48 AM
How can I use Apps to program EP1042T LED?
You can refer attached file to design App.
Tue, 8 May, 2018 at 3:25 PM
Why my EP5520T touch unstable? I place it near window.
EP5520T uses IR touch module, the sunlight will cause IR touch module abnormal, please place your EP5520T far away from sunlight.
Wed, 9 May, 2018 at 11:10 AM
Does NMP-302w and NMP580-W support touch content?
NMP-302w and NMP580-W support EP5520T touch function, you can use these two models with EP5520T, then you will have touch function.
Mon, 14 May, 2018 at 8:26 AM