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Digital Signage

How to get back to the dashboard while content is playing via vSignage?
There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Directly press and hold anyone of t...
Mon, 22 Apr, 2019 at 9:59 AM
Why the picture quality is not good while editing content by Signage Manager and export to NMP-302 then display on EP5520?
While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. A...
Mon, 26 Mar, 2018 at 10:17 AM
How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?
1. Download the attached license file. 2. Select the correct Time Zone.  3. Please follow the below procedures to install the Signage Manager license:  ...
Sun, 16 May, 2021 at 2:21 PM
How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?
MAC address is available on a label outside the carton as below. If carton is not available, check it under Android system with details below. 1. Pre...
Sun, 23 May, 2021 at 8:25 PM
How to disable vSignage SW in EP5520 /EP5520T/ EP5540/ EP5540T?
Please press the "MENU" button on the remote controller to enter the setting page and then set "vSigange" to “OFF”. .
Mon, 17 May, 2021 at 5:21 PM
Can an antenna be connected to a commercial display?
ViewSonic Commercial Displays do not support antenna or coaxial cable connection.
Tue, 10 Apr, 2018 at 1:58 PM
How to update F/W on EP3220/4320/5520?
Upgrade under the factory menu Copy MstarUpgrade.bin in USB and Insert U disk to the USB port Press Input menu and then press 2 5 8 0 to activate factory ...
Thu, 2 Aug, 2018 at 10:29 AM
How to use ADB tool commend to get a vSignage player screen shoot?
Download ADB from 1. Run cmd commend and go to the adb save folder that connect to device ...
Sun, 23 May, 2021 at 5:23 PM
How to check whether vSignage can sync with others players and see the campaign?
If you are unable to sync the contents, there may be a connection issue.    To verify if the admin is sync with the player, there is a JSON API in vSignage...
Sun, 23 May, 2021 at 5:11 PM
Where to apply Sigange Manager and vSigange Weather API key
Apply web URL 
Sun, 23 May, 2021 at 5:23 PM