How can we help you today?

Interactive Flat Panel

What computer options can I use with the IFP7550?
The following options can be used: Built-In Embedded Player – the ViewBoard IFP comes with a built-in application suite that functions on its own without...
Wed, 28 Mar, 2018 at 5:31 PM
How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?
Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.  2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: I...
Mon, 18 Jan, 2021 at 4:12 PM
Where do I find the USB-C compatibility list for the IFP6570 and IFP8670?
ViewSonic’s IFP6570 and IFP8670 USB Type-C port supports the below specifications: 1. DP alt mode: supported with DP1.4 (4K@60hz) 2. Power delivery...
Tue, 8 Sep, 2020 at 5:55 PM
Can I install IFP7550 by Daisy Chain?
Yes, IFP7550 integrated a HDMI output port which is capable of being installed by Daisy Chain. For more details, please refer to the User Guide.
Wed, 28 Mar, 2018 at 2:51 PM
What to do if an error message "No signal" appears on my IFP while connecting to an external device?
Please check IFP/device/cable:   1.Check settings on IFP. a. Please check and make sure the correct input source is selected. b. Try different HDMI port...
Mon, 18 Jan, 2021 at 2:23 PM
What's the difference between COAX OUT and AUDIO OUT on my IFP7550?
There're two audio output solutions with IFP7550. 1. COAX OUT:      When connected a coaxial cable from COAX OUT to an external amplifier, the output...
Wed, 28 Mar, 2018 at 4:46 PM
How to make sound output from external speaker bypass integrated speaker in IFP7550?
Please connect an audio cable from AUDIO OUT connector on IFP7550 to external amplifier or active speaker with power adapter. For more details, please r...
Fri, 30 Mar, 2018 at 12:29 PM
How to unlock IFP display as it's locked with an error message "The device has been locked, please use the U disk to unlock"?
USB Lock (system lock) function is under "Debug/Player Setting". There're two methods to unlock when it's locked. 1. Unlock by &quo...
Fri, 26 Jan, 2018 at 6:03 PM
What to do as black screen shows up after powering on my IFP7550 when another display is connected to HDMI output of IFP7550?
Please turn off "Output Encryption" under Embedded Player Display setting.
Wed, 28 Mar, 2018 at 4:53 PM
How to install my IR audio system and avoid IR interference from IFP7550?
Both touch module and remote control in IFP7550 are based on IR technology with transmitter and receiver. The IR wave length of touch module is 850nm and 9...
Mon, 9 Apr, 2018 at 3:39 PM