How can we help you today?

Interactive Flat Panel

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?
Please configure the networks firewall settings to grant pass-through authentication to IFP7550.
Thu, 29 Mar, 2018 at 6:06 PM
Is there any recommended RS232 software to control IFP7550 by ASCII command?
You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.
Thu, 29 Mar, 2018 at 6:27 PM
Where can I get more info for suitable slot-in PC with IFP7550?
Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.
Thu, 29 Mar, 2018 at 6:33 PM
Is there any recommended slot-in PC which can support vPro and TPM?
VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.
Thu, 29 Mar, 2018 at 6:37 PM
Why can't I turn off IFP6550 with VPC10 installed by pressing power button in seconds or clicking shutdown icon under Windows?
It's caused due to certain system settings under Windows 10. Please follow below instructions to have "Turn on fast startup (recommended)" u...
Fri, 30 Mar, 2018 at 12:56 PM
What to do when touch function isn't working properly with Ximbus on a Chromebook connected to IFP7550?
Please follow below instruction to modify system settings on your Chromebook. 1. Enter ‘about:flags’ to the address bar 2. Search ‘touch’ 3. Enable ‘...
Fri, 30 Mar, 2018 at 1:50 PM
Can I use my Chromebook to cast on the screen of IFP7550?
Yes, please download and install the vCastSender extension on the Chrome Web Store. Then you can use ViewBoard Cast on your Chrome Device.
Fri, 30 Mar, 2018 at 1:53 PM
What is the Embedded Player with IFP7550?
Embedded Player is the built-in Interactivity Suite available on all IFP Displays. It functions independently and you do not need any Slot-In or External S...
Fri, 30 Mar, 2018 at 2:47 PM
Is it possible to disable or hide the Embedded Player in IFP7550?
Please follow below instructions to disable the Embedded Player. Press INPUT-9-9-1 on the remote to enable the Factory Settings screen Scroll down to ...
Fri, 30 Mar, 2018 at 2:50 PM
What default app can be displayed in the ViewBoard launcher?
Below apps will be displayed in the ViewBoard launcher with firmware date after Jun/2018. vBoard ViewBoard Cast Chromium browser Zoom
Thu, 24 May, 2018 at 2:18 PM