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General Questions

Why Google Play store is not found on IFP?
The IFP Series does not have the Google Play store and it can't be installed.  This is because the IFP Series not being GMS certified, therefore it wi...
Tue, 17 Nov, 2020 at 12:19 PM
How do I configure microphone setting in IFP2410/VSD243 to work with Zoom app?
To configure the IFP2410/VSD243 microphone to work with Zoom, there is a setting in Zoom Settings called “Use Original Sound” (see images below) that will n...
Tue, 18 May, 2021 at 10:08 AM
Does ViewSonic offer free training to end-users on how to use their Interactive Flat Displays?
You can sign up for ViewSonic’s ViewSchoolsm online where you can watch Self-Guided videos, join live training events, and request On-Site Training.  Fo...
Tue, 27 Mar, 2018 at 3:14 PM
What does ViewSonic offer if I need a complete solution for Interactive Flat Display in my school?
ViewSonic offers a complete Interactive Display ecosystem that consists of the following: Commercial Grade Interactive Flat Panel Displays Robust Inte...
Tue, 27 Mar, 2018 at 3:16 PM
Is it possible to remove the preloaded Apps?
No, the preloaded Apps can't be removed.
Fri, 30 Mar, 2018 at 3:16 PM
How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?
You can reach out to a reseller that works with your organization and they will contact ViewSonic for you.  You can also reach out to us directly or throug...
Tue, 27 Mar, 2018 at 3:15 PM
Does ViewSonic offer wall mounts along with the Interactive Flat Panel Displays?
ViewSonic offers a selection of mounts that support the displays of every size available.  Visit the product page of your specific model on our website ...
Tue, 27 Mar, 2018 at 4:01 PM
What inputs are supported on the Interactive Flat Panels?
The available inputs vary from model to model but in general, the displays will have HDMI and VGA ports.  Some models have Display Ports. Please check t...
Tue, 27 Mar, 2018 at 4:00 PM
Connect an antennae to commercial display
ViewSonic Commercial Displays do not support antenna or coaxial cable connection.
Thu, 12 Apr, 2018 at 11:11 AM
What is the different between OTA and USB drive firmware upgrade on IFP/CDE/EP?
If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you u...
Sun, 24 Jan, 2021 at 10:54 AM