How can we help you today?General Questions
If you use OTA to upgrade the firmware, the IFP will keep all settings and data, it can possibly take a long time to download the upgrade file. If you u...
Fri, 8 May, 2020 at 10:14 AM
You can use your Android phone to download Traditional Chinese keyboard APP then install it to embedded player.
Thu, 10 May, 2018 at 2:01 PM
Due to all IFP use the same server, the issue could occur when many users use OTA function to download firmware at same time. You can download firmware from...
Tue, 15 May, 2018 at 11:11 AM
When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: P...
Tue, 5 Jun, 2018 at 5:39 PM
The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 n...
Wed, 20 Jun, 2018 at 3:24 PM
Display won’t save the ON/OFF schedule from vController, you need to always have an active connection the PC and the display all the time. Some display supp...
Thu, 31 May, 2018 at 8:32 AM
It's user manually to turn-ON vCastSender -Window laptop speaker during casting to panel. Please refer to the picture when vCastSender -Window cast to...
Wed, 20 Jun, 2018 at 9:12 AM
Yes, you can follow below steps: 1. Under Action Center, click Connect button. 2. Click the name of the device you're trying to project. 3. Check th...
Wed, 20 Jun, 2018 at 11:28 AM
iOS/Mac/Chrome doesn’t support miracast. Some of Android device support miracast. Different Android device might have different streaming quality.
Wed, 20 Jun, 2018 at 3:09 PM
Yes, Windows to Windows.
Wed, 20 Jun, 2018 at 3:10 PM