How can we help you today?

General Questions

I use IFP8650 WPS viewer app to open Power Point 2010 document, but the Power Point does not get shown properly. How can I do?
When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: P...
Tue, 5 Jun, 2018 at 5:39 PM
When I starting the ViewBoard 2.1 recording function, I can't write anything. How can I do?
The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 n...
Wed, 20 Jun, 2018 at 3:24 PM
Does Win 10 connect support IFP7550 touch back control?
Yes, you can follow below steps: 1. Under Action Center, click Connect button. 2. Click the name of the device you're trying to project. 3. Check th...
Wed, 20 Jun, 2018 at 11:28 AM
Does Win 10 Miracast support iOS, Android, MAC and Chrome?
iOS/Mac/Chrome doesn’t support miracast. Some of Android device support miracast. Different Android device might have different streaming quality.
Wed, 20 Jun, 2018 at 3:09 PM
Does Win 10 Miracast have PIN code access control ?
Yes, Windows to Windows.
Wed, 20 Jun, 2018 at 3:10 PM
Does Win 10 Miracast support “ Broadcast” function ?
Wed, 20 Jun, 2018 at 3:12 PM
Does Win 10 Miracast support “Multi-screen” sharing?
Wed, 20 Jun, 2018 at 3:13 PM
I am using MAC book(IOS version 11.4) and connect to the same AP with IFP6550, but I can't find IFP6550 via Airplay, how can I do?
You need to power off then on the AP and reset it.
Mon, 25 Jun, 2018 at 3:08 PM
What version of HDMI does a consumer need to view 1080p content?
HDMI has always supported 1080p resolution, starting from version 1.0 in 2002. However, as with many functions that HDMI enables (such as DVD-Audio and SAC...
Fri, 12 Oct, 2018 at 10:52 AM
What kind of HDMI cable do I need for long distance connection?
It is highly recommended to use Active HDMI or HDMI Premium certified cable.
Mon, 18 Jan, 2021 at 2:28 PM