How can we help you today?General Questions
The root cause is Windows system(version 1803) conflicts with some applications(ViewBoard 2.1 is one of the application). We'll release ViewBoard 2.1 ne...
Wed, 20 Jun, 2018 at 3:24 PM
When projecting wirelessly to a ViewBoard via the Windows 10 "Connect" feature, check the "Allow input" option to enable touch control f...
Tue, 21 Apr, 2026 at 10:15 AM
iOS/Mac/Chrome doesn’t support miracast. Some of Android device support miracast. Different Android device might have different streaming quality.
Wed, 20 Jun, 2018 at 3:09 PM
No PIN code is required. However, for security purposes, a connection request will appear on the ViewBoard, and you must manually click "Allow" to...
Tue, 21 Apr, 2026 at 10:24 AM
No, Miracast itself does not support broadcasting. To project your laptop screen to multiple ViewBoards simultaneously, please use the AirSync "Group&q...
Tue, 21 Apr, 2026 at 10:27 AM
Ensure both devices are on the same Wi-Fi network and verify that mDNS is enabled on your router. Step-by-Step Instructions: Verify Network: Ensure t...
Tue, 21 Apr, 2026 at 10:32 AM
HDMI has always supported 1080p resolution, starting from version 1.0 in 2002. However, as with many functions that HDMI enables (such as DVD-Audio and SAC...
Fri, 12 Oct, 2018 at 10:52 AM
For distances exceeding 5 meters (15ft), it is highly recommended to use Active HDMI, Fiber Optic HDMI (AOC), or HDMI Premium Certified cables to prevent ...
Tue, 21 Apr, 2026 at 10:52 AM
HDMI technology has been designed to use standard copper cable construction at long lengths. In order to allow cable manufacturers to improve their produc...
Mon, 11 Feb, 2019 at 3:06 PM