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General Questions

Why is the touch position accuracy of the TD2220 inaccurate under Windows 10?
1. Move your mouse cursor to the bottom left of the screen. Right mouse click the Windows  icon, then left mouse click  “Run”. 2. Key in or copy: ...
Mon, 10 Aug, 2020 at 11:55 AM
The Brightness and Contrast setting is grayed out and cannot be adjusted.
Under certain preset viewing modes, the Brightness and Contrast settings are locked to reach preset picture performance. Note: If the monitor is set ...
Thu, 6 Aug, 2020 at 10:34 AM
The monitor shows no screen when connected thru USB Type C to MacBook/MacBook Pro.
Models: VG2455 / VG2755 Solution: upgrade Monitor firmware via ViewSonic's vDisplay Manager.   Preparation: Please download ViewSonic's vD...
Thu, 6 Aug, 2020 at 11:10 AM
Enable/disable VX3258-2KC-MHD crosshair toggle
If you see a crosshair in the middle of your VX3258-2KC-MHD monitor’s screen, please perform the step below.                    With the monitor po...
Wed, 12 Aug, 2020 at 10:18 AM
Why can't the VX3258-PC-MHD output more than 60Hz when connected to PS5?
Please check if the game Performance Mode in PS5 is enabled. In PS5: Setting > Save Data and Game/App Settings > Game Presets   If the abov...
Fri, 20 Nov, 2020 at 4:03 PM