How can we help you today?General Questions
Please follow below steps: Open OSD menu: (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” butto...
Sun, 24 Jan, 2021 at 11:25 AM
If the image doesn’t fit the screen, please do the following: 1.Check the applied resolution to make sure that they match the settings recommended in th...
Sat, 15 May, 2021 at 8:37 PM
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the...
Sun, 16 May, 2021 at 3:36 PM
ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID in...
Sun, 24 Jan, 2021 at 11:27 AM
On some monitors, there is a power button lock that locks the power and power button in the ON position. There is also a menu lock feature which ca...
Mon, 20 Jul, 2020 at 12:00 PM
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shie...
Sat, 15 May, 2021 at 8:13 PM
These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflect...
Sun, 16 May, 2021 at 1:40 PM
To output: 1.1080p content at 144Hz, you will need either a dual-link DVI, a DisplayPort, or an HDMI 1.3 or higher cable. 2. 1440p at 144Hz, you wi...
Sun, 24 Jan, 2021 at 11:40 AM
MPRT and FreeSync are incompatible with each other because: MPRT will KEEP the refresh rate at a high and constant point. FreeSync will CHANGE the refres...
Sat, 15 May, 2021 at 8:17 PM
MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use ...
Sun, 24 Jan, 2021 at 11:42 AM