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General Questions

How to solve the overscan problem with my monitor?
If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try a few suggestions below. Cha...
Tue, 8 May, 2018 at 1:36 PM
What to do when no image from my monitor?
1. Check Power Check to make sure the monitor is turned on, which is usually indicated by some kind of light on the power button itself.  If the light is ...
Tue, 8 May, 2018 at 2:17 PM
How to connect an external monitor to my laptop?
If the external monitor is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function.  Lap...
Tue, 8 May, 2018 at 1:39 PM
How to change refresh rate?
The average refresh rate for most monitors in general is 60 to 75Hz some models have higher refresh rates and in this case the user guide will provide the c...
Tue, 8 May, 2018 at 1:42 PM
How to solve the issue as there's some noise coming from the monitor?
Please follow below instructions. 1. Turn off the power of the monitor and verify if the problem persists.      If so, disconnect all inputs into the moni...
Tue, 8 May, 2018 at 1:49 PM
How to adjust contrast?
To adjust the contrast, press the button [1] on the front of the monitor.  Press the arrow buttons on the front control panel of your monitor to scroll thr...
Tue, 8 May, 2018 at 1:50 PM
How to do color calibration with my monitor?
Although Windows 10 can automatically detect and configure the appropriate display settings; you may also want to make sure your photos, videos, and games ...
Tue, 8 May, 2018 at 1:51 PM
How to restore default settings of my monitor?
1. Press the number “1” button on the display 2. Use the arrows to navigate to the information tab of the display. 3. Use the “Data Recall” or “Memory rec...
Tue, 8 May, 2018 at 1:52 PM
What to do when my image is cutoff or partially displayed?
There are a few possible solutions for this issue. Change Scaling on Display settings. Use the graphics adapter software to change the “Scaling” opt...
Tue, 8 May, 2018 at 1:54 PM
Why is there an error message when installing Windows 10 driver?
“The display manufacturer hasn't made your display compatible with Windows 10”   If you receive the above message when trying to upgrade toWin10, we ...
Tue, 8 May, 2018 at 1:57 PM