How can we help you today?FAQ
To enhance the performance of the Apple Pencil when writing in myViewBoard Whiteboard: 1. On your iOS device, go to: Settings > Apple Pencil > Scribb...
Fri, 11 Nov, 2022 at 11:50 AM
Participate Mode is a feature in Whiteboard for Windows, which requires: · Windows OS build version 1903 or later · Whiteboard version 2.41.5....
Fri, 11 Nov, 2022 at 11:51 AM
When YouTube content is protected by the content creator, the YouTube widget will show “Video unavailable” and the video will not play. YouTube is a thi...
Fri, 11 Nov, 2022 at 11:50 AM
This explains the steps on how to install MSI to multiple Windows 10 and above devices using Group Policy from Microsoft Server. Create an Organizatio...
Mon, 24 Oct, 2022 at 3:43 PM
For many myViewBoard users, the Whiteboard for Windows software automatically updates monthly so the user can always have the best user experience. In ...
Tue, 25 Oct, 2022 at 5:26 PM
When iOS users throw a photo or video using our Companion app to Whiteboard for Windows, sometimes the photo/video cannot be shared because the computer may...
Fri, 11 Nov, 2022 at 11:52 AM
For now, it is a limitation. Our Whiteboard series does NOT support opening multiple files, alternating tabs, nor multiple log-ins. Many myViewBoard u...
Fri, 28 Oct, 2022 at 6:13 PM
Some pages might be blank when Whiteboard for Windows users import PDF files downloaded directly from Google Slides. The root cause is unsupported...
Fri, 28 Oct, 2022 at 6:13 PM
The Windows 11 system has three-finger/four-finger gesture enabled by default. To change the default touch gesture settings on your Windows 11 Slot-i...
Fri, 11 Nov, 2022 at 11:52 AM
For iOS users to update myViewBoard Whiteboard, please check for the latest version from the App Store and update the app from the App Store directly. ...
Wed, 11 Jan, 2023 at 11:16 AM