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General Questions

How to format a USB Drive to FAT32?
Please refer to this video: NOTE: FAT32 file system will only be an available option for USB drives up to 8GB.          
Sun, 16 May, 2021 at 9:45 AM
How to avoid interference between USB 3.0 and 2.4GHz wireless devices?
With the upgrade of USB versions from 2.0 to 3.0 or later, transmission efficiency has significantly improved. USB 3.0 and later versions utilize spread spe...
Tue, 4 Jun, 2024 at 10:36 AM
What should I do if my VB-CAM-201 is not working properly after a Windows update?
Connect the VB-CAM-201 to the computer. Select Start and enter "device manager". Then, select Device Manager from the search results. ...
Fri, 24 Jan, 2025 at 3:06 PM
Installing UPDD Manually on a MacBook
To install UPDD and enable gesture fuctionality, follow these steps: 1. Ensure macOS is updated to version 15.6 or later. 2. Copy 'USBTouchS...
Wed, 6 Aug, 2025 at 2:23 PM
How to calibrate touch function on IFP/EP in Win 10?
Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for ...
Wed, 15 Apr, 2026 at 3:42 PM
Why does the touch function fail or lag on IR Touch Displays under bright light?
Infrared (IR) touch technology is susceptible to interference from strong light sources (like sunlight). Avoid placing these devices in high-brightness envi...
Wed, 15 Apr, 2026 at 3:56 PM