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General Questions

Why Can't I Power Off the Projector via its Remote Control?
For Models: PA/PG/PX Series “Power On” and “Power Off” are separated as two (2) different buttons on the remote control. This is different from the PJ...
Mon, 10 Aug, 2020 at 6:03 PM
Why doesn't the "Auto Keystone" feature work on the M1 and M1+?
Ensure the Auto Keystone feature is “ON”  1. Go to Settings > Image Settings > Auto Keystone  2. Press < or > to select: ON: Automaticall...
Sun, 23 May, 2021 at 4:10 PM
What is the Function of the "Music Mode" button on the M1 and M1+ Remote Control?
The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).
Sun, 23 May, 2021 at 4:10 PM
What to do if I can't mirror my screen after I updated the iOS version to iOS14?
Due to iOS14 compatibility issues, please follow below table for solution.   Model Solution X100-4K Install EAirPlay.apk and follow instruction X10-4K...
Thu, 29 Dec, 2022 at 10:21 AM
What are the formats and maximum size do the USB and MicroSD reader on the LED projector support?
Please see the table below: Supported Size (Max. Size) NTFS Format FAT32 Format Read Write Read Write USB Memory Stick 256 GB V N/A V V ...
Tue, 18 May, 2021 at 10:03 AM
How to do Crestron E-control workaround due to Adobe Flash player not being supported?
Step 1  Download and install a Flash Player. “Download the Flash Player projector” from Adobe: https://www.adobe.com/support/flashplayer/debug_download...
Tue, 18 May, 2021 at 11:21 AM
LS921WU is not recognized nor controlled through the web browser by PJ-link
Applicable models: LS600W, PG707X, PG707W, PG706HD, PG706WU, LS831WU, LS750WU, LS850WU, LS860WU, LS920WU, LS921WU, PX728-4K, PX748-4K Please make sure the ...
Fri, 21 May, 2021 at 2:46 PM
How to calibrate Auto Focus on M2e if the auto focus is not clear ?
The perception of clarity can differ from person to person if the result of auto-focusing is not up to the level of clarity that you wish it to achieve you...
Tue, 8 Aug, 2023 at 5:32 PM
Why iPhone’s Mobile hotspot is not connecting with M2?
If you have problem connecting to hotspot on M2,  Toggle your mobile hotspot (ON -> OFF -> ON). Toggle Wi-Fi option on the projector (ON -> OFF ...
Wed, 1 Dec, 2021 at 4:49 PM
Why is Smart YouTube app not available on Aptoide app store?
Aptoide store removed Smart YouTube apk from their app store. We recommend you download and install SmartTube apk to play YouTube videos. https://smarttub...
Mon, 4 Jul, 2022 at 2:41 PM