How can we help you today?General Questions
Please connect the projector to a different AC outlet. Connect the projector to another computer/player. In case above crosscheck remains the ...
Sun, 24 Jan, 2021 at 12:19 PM
The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping ins...
Sun, 24 Jan, 2021 at 12:15 PM
Projector: Method 1: Using the remote control, press the “source” button, a menu of available signal inputs should show up on the screen. Use the arrow but...
Sat, 21 Apr, 2018 at 1:05 AM
Make sure that you have set it to its native resolution. Check the user guide to determine what the native resolution of the display is and set it to the n...
Sat, 21 Apr, 2018 at 1:10 AM
Please do the following check: Make sure there are no obstructions in the way of the IR receiver on the device. Move closer to the receiver (within 23...
Sun, 24 Jan, 2021 at 11:56 AM
Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper ...
Sun, 24 Jan, 2021 at 12:28 PM
If the password for the projector has been lost or forgotten there is a way that it can be retrieved. Submit the error code displayed on the password scre...
Sat, 21 Apr, 2018 at 1:18 AM
If your speakers are not producing sound, check the following: The audio-output may be set to mute. Double-click the speaker icon in the task tray to see ...
Sat, 21 Apr, 2018 at 1:19 AM
If the image on your monitor/projector periodically changes color, has a predominant color hue over it (bluish, purplish image), or intermittently blanks ou...
Sat, 21 Apr, 2018 at 8:22 AM
When a digital signal is connected (e.g. HDMI, DisplayPort, DVI), there are certain options greyed out in OSD menu as preset settings that cannot be changed...
Sun, 24 Jan, 2021 at 12:13 PM