How can we help you today?

General Questions

Why doesn't the "Auto Keystone" feature work on the M1 and M1+?
Ensure the Auto Keystone feature is “ON”  1. Go to Settings > Image Settings > Auto Keystone  2. Press < or > to select: ON: Automaticall...
Sun, 23 May, 2021 at 4:10 PM
What is the Function of the "Music Mode" button on the M1 and M1+ Remote Control?
The button enables “Music Mode”, which allows users to keep playing music without projecting an image (i.e. like an MP3 player).
Sun, 23 May, 2021 at 4:10 PM
What to do if I can't mirror my screen after I updated the iOS version to iOS14?
Due to iOS14 compatibility issues, please follow below table for solution.   Model Solution X100-4K Install EAirPlay.apk and follow instruction X10-4K...
Tue, 27 Apr, 2021 at 12:54 PM
What are the formats and maximum size do the USB and MicroSD reader on the LED projector support?
Please see the table below: Supported Size (Max. Size) NTFS Format FAT32 Format Read Write Read Write USB Memory Stick 256 GB V N/A V V ...
Tue, 18 May, 2021 at 10:03 AM
How to do Crestron E-control workaround due to Adobe Flash player not being supported?
Step 1  Download and install a Flash Player. “Download the Flash Player projector” from Adobe:
Tue, 18 May, 2021 at 11:21 AM
LS921WU is not recognized nor controlled through the web browser by PJ-link
Applicable models: LS600W, PG707X, PG707W, PG706HD, PG706WU, LS831WU, LS750WU, LS850WU, LS860WU, LS920WU, LS921WU, PX728-4K, PX748-4K Please make sure the ...
Fri, 21 May, 2021 at 2:46 PM
How to Adjust Auto Focus on M2e ?
1. Focus sensor design behavior        Focus sensor in M2e is designed to trigger manual focus control center when auto focus key on the remote control i...
Fri, 12 Nov, 2021 at 3:20 PM
Why iPhone’s Mobile hotspot is not connecting with M2?
If you have problem connecting to hotspot on M2,  Toggle your mobile hotspot (ON -> OFF -> ON). Toggle Wi-Fi option on the projector (ON -> OFF ...
Wed, 1 Dec, 2021 at 4:49 PM