How can we help you today?General Questions
The ViewSonic® WoodPad™ series are a versatile drawing pad specifically made for illustrators, graphic designers, photo retouchers, office users and other d...
Mon, 30 Nov, 2020 at 3:17 PM
WoodPad™ drawing pad is designed in 2 sizes – WoodPad 7 & WoodPad 10. With Electromagnetic Resonance Pen Technology (EMP), the pressure-sensitive stylus...
Mon, 30 Nov, 2020 at 3:17 PM
Selecting the right size drawing pad will be based on your personal preference, depending on how you plan to use it. The WoodPad™ series is currently availa...
Mon, 30 Nov, 2020 at 3:17 PM
No, the surface of the WoodPad™ series are specially treated to prevent moisture and water splash.
Mon, 30 Nov, 2020 at 3:22 PM
Please follow below instructions to install ViewSonic Pen Manager for macOS. 1. Uninstall existing Pen Manager Driver for macOS 2. Reboot 3. Install la...
Tue, 21 Jun, 2022 at 11:13 AM
Yes, ViewStylus ACP501 is compatible with ID2456. However, you need to download firmware before you use. Please download firmware by clicking the “ID245...
Tue, 21 Jun, 2022 at 1:54 PM
Please tap on the back of pen with your finger to switch the pen from iPad mode (green light) to Capacitive mode (blue light).
Tue, 21 Jun, 2022 at 1:46 PM
1. When in use： Green light: iPad mode Blue light: Capacitive device mode 2. When Charging： Constant red light: Charging Flashing...
Mon, 4 Jul, 2022 at 10:27 AM
A full charge takes about 1.5 hours from 0% and will last for up to 11.5 hours of constant use. *Note* A 10-minute charge is about to support around 1 ho...
Mon, 4 Jul, 2022 at 10:29 AM
It is possible that your iPad is paired with another stylus (Apple Pencil or other stylus). Please go to settings and disconnect by tapping "Forget thi...
Tue, 5 Jul, 2022 at 11:33 AM