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General Questions

What is a WoodPad™?
The ViewSonic® WoodPad™ series are a versatile drawing pad specifically made for illustrators, graphic designers, photo retouchers, office users and other d...
Mon, 30 Nov, 2020 at 3:17 PM
What is the main function of WoodPad™?
WoodPad™ drawing pad is designed in 2 sizes – WoodPad 7 & WoodPad 10. With Electromagnetic Resonance Pen Technology (EMP), the pressure-sensitive stylus...
Mon, 30 Nov, 2020 at 3:17 PM
How do I select the screen size of WoodPad™?
Selecting the right size drawing pad will be based on your personal preference, depending on how you plan to use it. The WoodPad™ series is currently availa...
Mon, 30 Nov, 2020 at 3:17 PM
Is the WoodPad™ waterproof?
No, the surface of the WoodPad™ series are specially treated to prevent moisture and water splash.
Mon, 30 Nov, 2020 at 3:22 PM
How do I install ViewSonic Pen Manager for macOS?
Please follow below instructions to install ViewSonic Pen Manager for macOS. 1. Uninstall existing Pen Manager Driver for macOS 2. Reboot 3. Install la...
Tue, 21 Jun, 2022 at 11:13 AM
Can I use other stylus for ID2456?
Yes, ViewStylus ACP501 is compatible with ID2456.  However, you need to download firmware before you use.  Please download firmware by clicking the “ID245...
Tue, 21 Jun, 2022 at 1:54 PM
How do I switch between pen modes?
Please tap on the back of pen with your finger to switch the pen from iPad mode (green light) to Capacitive mode (blue light).
Tue, 21 Jun, 2022 at 1:46 PM
What do the different color lights mean?
1. When in use:     Green light: iPad mode     Blue light: Capacitive device mode 2.  When Charging:      Constant red light: Charging      Flashing...
Mon, 4 Jul, 2022 at 10:27 AM
How long does the ACP501 take to charge?
A full charge takes about 1.5 hours from 0% and will last for up to 11.5 hours of constant use. *Note* A 10-minute charge is about to support around 1 ho...
Mon, 4 Jul, 2022 at 10:29 AM
Why can’t I connect my ViewStylus ACP501 to my iPad?
It is possible that your iPad is paired with another stylus (Apple Pencil or other stylus). Please go to settings and disconnect by tapping "Forget thi...
Tue, 5 Jul, 2022 at 11:33 AM