How can we help you today?General Questions
To locate the maximum or native resolution for a projector, there are a few places this can be found. We highly recommend using the native resolution for ...
Sat, 21 Apr, 2018 at 9:20 AM
Please refer to this FAQ.
Sun, 16 May, 2021 at 10:16 AM
Parts can be purchased from our parts store. Go to https://www.viewsonic.com/parts/
Sat, 21 Apr, 2018 at 11:47 AM
Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is...
Sat, 21 Apr, 2018 at 11:49 AM
Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They loo...
Sat, 21 Apr, 2018 at 11:52 AM
If the external monitor/ projector is not automatically detected and displaying an image, you will need to use a function key to enable or activate the func...
Sat, 21 Apr, 2018 at 12:02 PM
Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: ...
Sun, 24 Jan, 2021 at 11:50 AM
Please check below: 1.Plesae refer to the user guide and adjust Aspect ratio with example below. 2. It could be the format of the movie since not ...
Sun, 16 May, 2021 at 10:19 AM
1.Please increase the Contrast and Brightness in OSD menu. 2.Check the light source level and make sure it’s on Full or Normal. 3.Turn off or reduce...
Sun, 16 May, 2021 at 10:29 AM
Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model numbe...
Sun, 16 May, 2021 at 9:57 AM