For optimal application performance, a minimum network speed of 100 Mbps is required. Below this threshold, users may encounter latency issues.

If you encounter internet issues with ClassSwift, follow these steps:

  1. Download the Internet Connection Test document and follow the guidelines provided. If any tests fail, proceed to step 2.
  2. Download the ClassSwift Network Whitepaper and follow the guidelines. You may share this whitepaper with your IT team for resolution. Configure your network to include the AWS-specific IP ranges as outlined in the document.

If issues persist, please reach out to our support team for further assistance.