Problem statement:

When the functions of the following paths are used, the content will become blank abnormal situation:

  


(1) Floating toolbar > Embed browser > “Make the current web page become a tool” o the canvas.
(2) Main toolbar > Magic Box > myViewBoard Clips > “Make the current web page become a tool” to the canvas.

(3) Main toolbar > Magic Box > YouTube > Double-click a video from the search results, or drag the video out to the canvas.

 

Environment of software/hardware for abnormal situation:

myViewBoard Whiteboard for Windows software (v.2.36.3) when the computer hardware specification is part of the Intel graphics card mode.

 

Solution:

In settings menu, “GPU Acceleration” change to "Disable" and re-start myViewBoard software

 

 

“Make the current web page become a tool” to the canvas.

 

content will become blank