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Account Issues

Find detailed support for common account-related queries including registration, login problems, account configuration, and more.​

Password reset
Forgetting your password can be a hassle, but resetting it in ClassSwift Hub is straightforward. Whether you're using the Hub or the ClassSwift applica...
Wed, 15 May, 2024 at 4:17 PM
The account activation link expired
If you encounter an issue where your account activation link has expired, please follow these steps to resend the activation email and complete your accoun...
Wed, 29 May, 2024 at 6:19 PM
I have signed up successfully but couldn’t log in
If you have successfully signed up for ClassSwift but are experiencing issues logging in ClassSwift App or ClassSwift Hub, follow these steps to troublesho...
Wed, 29 May, 2024 at 6:13 PM
Not receiving activation email
If you're experiencing issues with receiving the activation email, please follow these steps to resend the activation email and complete your account s...
Wed, 29 May, 2024 at 6:26 PM
如何將康軒帳號綁定至學校信箱帳號
當您在不同裝置上使用 ClassSwift 或需要多次登入帳號的狀況下,將康軒帳號綁定至學校信箱帳號能夠幫助您改善工作效率。 關於綁定帳號 當您同時擁有康軒與學校信箱的 ClassSwift 帳號並完成帳號綁定,兩者的組織、班級與課堂資訊將自動整合至同一帳號中,這意味著您不再需要切換帳號,...
Mon, 10 Feb, 2025 at 5:14 PM
如何使用康軒題庫:如果您有 ClassSwift 帳號但沒有康軒帳號
「沒有康軒帳號」可能表示以下兩種情況:  尚未註冊康軒會員帳號:需要先完成註冊並進行帳號綁定。  尚未使用康軒帳號登入過 ClassSwift:需要進行帳號綁定。  請根據您的情況,按照以下步驟完成設置。  情況 1:尚未註冊康軒會員帳號  若您尚未註冊康軒...
Wed, 5 Feb, 2025 at 11:07 AM