How can we help you today?

Interactive Flat Panel

Is it OK to use 10M HDMI cable to connect IFP50(HDMI out port) with project(HDMI in port)? What HDMI cable(brand) is recommend?
If possible, please use the HDMI cable shorter than 5M. If really need to use 10M HDMI cable, please to purchase high quality HDMI cable.
Thu, 7 Jun, 2018 at 4:50 PM
Can I use remote control to freeze CDE7500 screen?
You can press FREEZE button to freeze the screen.
Fri, 8 Jun, 2018 at 7:53 AM
Can I use remote control to freeze IFP7550 screen?
You can press remote control S.MODE button to freeze the screen.
Fri, 8 Jun, 2018 at 7:52 AM
Why it says my ViewBoard 2.1 running with my laptop is not activated?
ViewBoard 2.1 is a free software along with ViewSonic IFP series products. Please connect external PC to IFP7550 by USB touch cable to have it activated au...
Fri, 13 Jul, 2018 at 4:28 PM
Can I replace VPC10-WP SSD by myself?
VPC10-WP supports SATA SSD up to 1TB and support M.2 SSD up to 512GB. However, such replacement has to be done by ViewSonic Authorized repair centers.
Fri, 13 Jul, 2018 at 4:25 PM
In Viewboard 2.1 Software the Mind Map feature working differently in IFP7550 and laptop. How can I add documents to it when I am using IFP7550?
If you want to modify or add documents on Mind Map, you need to switch the Mode to Preparation first. If you use laptop without connect to IFP7550 touch mod...
Wed, 13 Jun, 2018 at 4:34 PM
Why I need a key file to enable IFP7550 sleep mode?
If you enable Sleep mode, when you press POWER button to power off IFP50, the system is still working, it could cause unpredictable issue occur, so we need ...
Wed, 13 Jun, 2018 at 4:53 PM
How to do when it shows "vBoard can only open EWB/IWB files!" message while installing APK file?
Please go to Debug Menu to initial TV by pressing INPUT 991 on remote controller.
Thu, 2 Aug, 2018 at 10:09 AM
Why it says my ViewBoard 2.1 running with my laptop is not activated?
ViewBoard 2.1 comes along with ViewSonic IFP displays. If customers install ViewBoard 2.1 on a desktop or laptop and connect to IFP displays by USB touch c...
Thu, 2 Aug, 2018 at 10:05 AM
Is it possible to have the VPC10-W stay on when I turn off the IFP7550?
If you want the VPC10-W(slot-in PC) stay on to do auto updates, you just need to press the POWER key to turn off the screen(back light). If you turn off the...
Tue, 28 Aug, 2018 at 7:09 AM