How can we help you today?

Interactive Flat Panel

What USB wifi dongles can be use with IFP7550?
Not all WiFi dongles can be use with IFP7550. Currently only support LB-WIFI-001 and TL-WN725N(TP-LINK).
Fri, 3 Aug, 2018 at 9:13 AM
What to do as some message "Machine Code: 667406643860" shows up on my IFP6550 after reset?
It’s vCast required license key to activate, please ensure your IFP6550 connected to external network to get “Registration OK” shown on screen to work.
Thu, 2 Aug, 2018 at 10:04 AM
I cannot save ViewBoard 2.1 default pen color, but only go to the color options to change it every time. Is it a bug?
The Default drawing color and Default filling color are for Shape drawing function, not for Writing function. Please refer below image.
Fri, 31 Aug, 2018 at 2:07 PM
What’s the LED backlight life of IFP6550?
The LED backlight life of IFP50 series is 30,000 Hours Min.
Thu, 24 May, 2018 at 5:48 PM
What model include Chrome box bracket?
VB-STND-001, VB-STND-002, VB-STND-003, VB-STND-004 and Wall mount LB-WMK-047-2 and VB-WMK-001 include Chrome box bracket.
Mon, 10 Sep, 2018 at 8:38 AM
The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?
You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the ...
Thu, 24 May, 2018 at 5:55 PM
My VPC10-WP shows " download from......", is it a safe file?
This is a safe file, a basic service of ViewBoard 2.1 update.
Tue, 11 Sep, 2018 at 3:04 PM
How can I adjust color temperature?
In non Embd Player source then press MENU button-->click right upper icon-->select Display, you can adjust the color temperature.
Mon, 28 May, 2018 at 9:29 AM
What the max. external HDD capacity can be supported for IFP7550?
IFP7550 USB port 3.0 supports external HDD up to 4TB. Below models had pass the read/write test. WD: WDBUY0040BBK(4TB) SEAGATS: STDR2000301(2TB) TOSHIBA:...
Tue, 29 May, 2018 at 1:54 PM
I want to expand VPC14-WP RAM and SSD, what is the suggestion?
RAM and SSD are both standard interface, you can buy them on the market. For RAM, we suggest no more than 16GB x 2. (8GB x 2 for VPC10-WP)
Wed, 6 Jun, 2018 at 5:52 PM