Applies to: myViewBoard, with Google Drive

Issue

When saving or exporting a file that originated in Google Drive, myViewBoard creates a new copy — often with the current date appended to the file name — instead of overwriting the original file.

What to try first

This is expected, current behavior. Here's what to do depending on your file type:

  1. This happens because Google's campus security policy changes reduced myViewBoard's Google Drive access from full access to read-only access, so files opened directly from Drive can no longer be overwritten in place.

  2. For an OLF lesson file opened from Drive: use Save As and give it a new name to create your own copy in Drive. This new copy is considered "created by myViewBoard," with ownership transferred to you, and you can reopen it later and use Save to overwrite it directly.

  3. For PDFs, images, or presentations exported from Google Drive through File Management: use a unique file name when exporting. Saving with the same name and type as an existing Drive file will make myViewBoard automatically create a dated copy instead of overwriting it.

  4. To avoid this rename/copy behavior going forward, save your OLF file directly into Google Drive from myViewBoard, rather than saving it locally and uploading it to Drive afterward — a locally saved file that's later uploaded is treated by Google as an external file.

Additional notes

This is a platform-level change from Google, not a myViewBoard-specific bug, and it affects files imported directly from Drive, files shared with you by others, and files created by other applications in Drive. Google Workspace Enterprise admins can reduce this friction organization-wide with a domain-wide delegation setup — see the Google Admin Console configuration article below.

If the issue continues

Submit a support ticket if files still don't save or behave as expected after using Save As with a new file name.

Information to include in your ticket

To help us resolve this faster, please include:

  • Whether you're working with an OLF file or another export format

  • Whether you're using a Google Workspace or personal Google account

  • The file name and type involved

  • Screenshot of the toast message or the resulting file name

  • Steps you've already tried

Related articles

For a more detailed breakdown of this topic, visit the KnowledgeBase articles below: