How can we help you today?Users who have updated to v.2.64.4 may encounter this issue:
When using the Embedded Browser to play a video stored on Google Drive the video does not play and the following error shows: "This video format is not supported."
In the February version of our Whiteboard, the Embedded Browser was updated to support more website services; using this version of the Chromium Embedded Framework (CEF) has the limitation on the feature to play shared videos from Google Drive in the embedded browser in myViewBoard Whiteboard for Windows v.2.64.4 and later. The development team will be working on a solution to resolve this issue.