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FAQ

Why isn't my myViewBoard account auto logging out after my meeting [using GoToMeeting]?
See if your GoToMeeting app is still operating in the background: Check your hidden icons Right Click on yourGoToMeeting Select Exit Suggested Me...
Fri, 13 Jul, 2018 at 4:15 PM
Why is my video not playing when I import it to myViewBoard?
This may occur when you are importing .mpeg2 files. In order to play .mpeg2 files in myViewBoard for Windows, we need to decode the video. Identify your ...
Thu, 21 Jun, 2018 at 5:19 PM
Why is the pre-installed myViewBoard unable to be activated on my Windows?
The best way to solve this issue is to uninstall myViewBoard on your IFP, and then download the latest version on myViewBoard.com. Once you reinstalled the...
Mon, 23 Jul, 2018 at 3:59 PM
Why are there multiple myViewBoard Chrome extensions appeared on my Chrome?
The best way to solve this issue is to uninstall myViewBoard extension on your browser, and then download the latest version on Chrome Web Store. Once you ...
Mon, 23 Jul, 2018 at 3:57 PM
I have bound my cloud storage, but I still can't access them on myViewBoard
Double check your Cloud Storage Authentication, make sure you have bound them correctly. If your cloud storage is still not showing up, check the followi...
Tue, 14 Aug, 2018 at 10:51 AM