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General Questions

Flickering Image on projector
There may be a few reasons why the projector will have a flickering image, please select your projector type to continue: Check the video cables. Make sur...
Sun, 22 Apr, 2018 at 10:08 AM
Problem using Media Player on the projector
When using Windows Media Player on a Laptop with any projector, the Media Player screen on the Laptop appears fine, but you can only see the border of the M...
Sun, 22 Apr, 2018 at 10:13 AM
The image is pixelated
Set the resolution higher. Test the projector on a different computer to isolate the problem. Please follow the instructions below on how to change the...
Sun, 22 Apr, 2018 at 10:15 AM
Where are the video input ports
All inputs are located on the back of the unit. Please check your user guide for more information on which inputs are available for your monitor, TV, projec...
Sun, 22 Apr, 2018 at 10:18 AM
Image is cutoff or partially shown
There are a few possible solutions for this issue. Change Scaling on Display settings. Use the graphics adapter software to change the “Scaling” option t...
Sun, 22 Apr, 2018 at 1:05 PM
How to display video via HDMI but play the sound via audio-in jack on projector.
Projector does not have Audio source selection function, so HDMI can not play sound from Audio-in, except HDMI signal come from DVI-D port, sound can come f...
Wed, 19 Sep, 2018 at 11:02 AM
How can I find the USB C Video compatibility device list on projector M1, M1+ and M1P.
Please find the list for USB C Video compatibility as below table. USB C Video compatibility list PC Mobile Phone Dell Alienware HTC10 DELL XPS13 LG G5 L...
Tue, 2 Oct, 2018 at 2:45 PM
How can I find the USB C Video compatibility list on projector PX706HD.
Please find the list for USB C Video compatibility as below table. USB C Video compatibility list PC Mobile Phone Apple MacBook MMGL2TA/A HTC 10 Appl...
Tue, 2 Oct, 2018 at 2:38 PM