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General Questions

Disable power save mode on the projector
Disable Power Save from the Control Panel: Windows Vista, 7, 8, and 10 users: Open the Control Panel Type "power options" into the search box....
Sat, 21 Apr, 2018 at 11:59 AM
There are issues connecting an external monitor to a computer/projector
If the external monitor/ projector is not automatically detected and displaying an image, you will need to use a function key to enable or activate the func...
Sat, 21 Apr, 2018 at 12:02 PM
Loss of screen resolution after Windows 10 update
The Latest Windows update has caused some issues with screen resolution setting being lost, we suggest the following: Step 1: Update the Display Adapter dr...
Sun, 22 Apr, 2018 at 12:42 AM
How to setup a wireless network
 Windows 7 Click on Start. Click on Control Panel. Double click on the Network and Sharing Center icon. Click on the Set up a new connection or network...
Sun, 22 Apr, 2018 at 12:45 AM
There is a black border on the bottom or sides of the image.
If the image is not centered on the screen, do the following: Projector: Check the OSD Menu and check the Aspect ratio. It is normally set to auto det...
Sun, 22 Apr, 2018 at 12:47 AM
Connect to wireless network or devices
For Windows 7 Step 1: Click on the wireless icon in the System tray. Step 2: Click on the wireless network you would like to connect to. Step 3:...
Sun, 22 Apr, 2018 at 12:51 AM
There is a vertical line on the display
If there is a vertical line on the display there could be an issue the panel of the device. Please contact technical support and be ready to provide picture...
Sun, 22 Apr, 2018 at 9:20 AM
The image is too dim
Press the Menu button on the projector or remote and go to the Video Adjust menu. Adjust the Contrast and the Brightness. Check to see that the projector ...
Sun, 22 Apr, 2018 at 9:22 AM
Troubleshooting an Ethernet connection with projector
Troubleshooting an Ethernet connection: Check the Network Adapters in Device Manager Go to Start > Settings > Control Panel. Double-click the Syst...
Sun, 22 Apr, 2018 at 9:26 AM
How to download the latest drivers for my projector
Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model numbe...
Sun, 22 Apr, 2018 at 9:29 AM