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General Questions

Where is the serial number located?
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the...
Fri, 20 Apr, 2018 at 5:59 PM
The AC adapter for the projector does not work
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet.  Although it may sound obvious, th...
Fri, 20 Apr, 2018 at 6:04 PM
Basic 3D setup for projectors
Hardware requirements: 3D ready projector 3D Blu-Ray player 3D content Active 3D glasses 144Hz High speed HDMI cables 1. The 3D settings on Viewsonic ...
Fri, 20 Apr, 2018 at 6:06 PM
How to restore the default settings on a projector
1. Press the menu button on the projector or the remote control and then navigate to the System Settings Advanced tab. 2. select to restore factory defaul...
Fri, 20 Apr, 2018 at 6:10 PM
Projector does not work
Projector is not on Make sure the projector is on. If you do not see a power LED (blue, green, or orange light) on the front of the projector, press the p...
Fri, 20 Apr, 2018 at 6:12 PM
View an image on my laptop and on a projector
To extend, mirror, duplicate or display the image only on the connected display, (projector or monitor), this can be done using the Windows key + “P” key co...
Sat, 21 Apr, 2018 at 12:15 AM
Adding speakers to a projector
Hardware requirements: ViewSonic Projector External speakers with 3.5mm jack If the ViewSonic projector is equipped with a 3.5 mm audio out mini jack, t...
Sat, 21 Apr, 2018 at 12:24 AM
There are black spots on the projected image, how can I fix this?
Spots on the projected image can most commonly be due to an issue with the DMD chip. These spots can show up as white or black spots and will resemble dead...
Sat, 21 Apr, 2018 at 12:28 AM
Connect an iPad or an iPhone to a projector
There are 3 ways to project from iPad, iPhone (4 or later), or iTouch (4th Gen or later): vPresenter app ( available through  Apple iTunes app store) http...
Sat, 21 Apr, 2018 at 12:32 AM
There is no video when using HDMI port
If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the...
Sat, 21 Apr, 2018 at 12:35 AM