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General Questions

Projector is overheating or temp light is on
Airflow: It’s important to let the projector use air to cool its components down. Do not cover or obstruct any of the air vents on the device Make sure ...
Fri, 20 Apr, 2018 at 2:32 PM
How to change the projector image orientation
1. To change the image orientation on the projector, check the projector remote for a button that says “My Button” and press it to change image orientation....
Fri, 20 Apr, 2018 at 2:35 PM
How to reset lamp timer
After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will ...
Fri, 20 Apr, 2018 at 5:39 PM
Projector does not work
Troubleshooting No Power/No Video Issues: Disconnect and securely reconnect the Power Cable. Then retry the Power Switch. Try using another Power Cable. ...
Fri, 20 Apr, 2018 at 5:44 PM
Image is Pixelated
Message: Set the resolution higher. Test the projector on a different computer to isolate the problem. Please follow the instructions below on how to ...
Fri, 20 Apr, 2018 at 5:49 PM
How to adjust the image size on a projector
The projector's image size is determined by the distance between the projector itself and the screen.  Moving the projector closer to the screen will ...
Fri, 20 Apr, 2018 at 5:51 PM
How to change the projector image orientation
Open the projector Menu and go to System Setting: Basic> Projector Position and choose one of the four available options: Front Table Rear Table Ceil...
Fri, 20 Apr, 2018 at 5:53 PM
How to clean the projector lens
To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto...
Fri, 20 Apr, 2018 at 5:54 PM
The projector does not display Power Point presentation
ViewSonic projectors should work fine with presentations like Powerpoint.  The projector should display exactly what the computer tells it to do. If the p...
Fri, 20 Apr, 2018 at 5:56 PM
There is distortion coming from the speakers
Please check following items: Disconnect and reconnect the audio source. If you have a projector and are using the RF input, disconnect and reconnect the ...
Fri, 20 Apr, 2018 at 5:58 PM