How can we help you today?General Questions
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet. Although it may sound obvious, th...
Tue, 8 May, 2018 at 1:59 PM
If the image is not centered on the screen, do the following: 1. Check the applied resolution and refresh rate to make sure that they match the settings...
Tue, 8 May, 2018 at 2:02 PM
The Microsoft Windows background can be adjusted by opening the background display properties. Follow the steps below for your version of Windows. Windo...
Tue, 8 May, 2018 at 2:03 PM
This happens when the screen resolution is set to something higher than what the monitor can display. For example, if the monitor supports resolutions of ...
Tue, 8 May, 2018 at 2:05 PM
ViewSonic monitors are equipped internally with an “Auto switch” feature. When connected to a different power source, you do not need any special connectio...
Mon, 7 May, 2018 at 3:01 PM
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. In addition, the serial number can be fou...
Tue, 8 May, 2018 at 2:09 PM
To take advantage of the benefits of AMD FreeSync technology, users will require: A monitor compatible with DisplayPort Adaptive-Sync. A compatible AM...
Tue, 8 May, 2018 at 2:11 PM
Windows 10 driver installation ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 operat...
Tue, 8 May, 2018 at 2:14 PM
On some monitors, there is a Power Button Lock that locks the power in the ON position. There is also a menu lock feature which can lock and unlock the OS...
Tue, 8 May, 2018 at 2:15 PM
Extension cables, docking stations and longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the extensio...
Tue, 8 May, 2018 at 2:21 PM