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General Questions

How to clean LCD display?
General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directl...
Sat, 15 May, 2021 at 7:29 PM
How to set maximum resolution for my monitor?
Please refer to this FAQ section 1 and set to recommended display resolution.
Sat, 15 May, 2021 at 8:42 PM
Why is there high pitched noise from my monitor?
In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage.   If this did not occur i...
Sun, 24 Jan, 2021 at 11:31 AM
How to set landscape and portrait Mode?
Several ViewSonic LCD panels support both Landscape and Portrait modes.  If your LCD panel supports this feature, you can switch modes by turning the scree...
Tue, 8 May, 2018 at 12:25 PM
What to do if there is flickering image with my monitor?
Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate.  You can refe...
Sat, 15 May, 2021 at 7:21 PM
What to do if there is vertical or horizontal line on my monitor?
1.If the line location is not fixed, please check and adjust firstly by following below methods:   (1) Check the video cables and/or another video input. ...
Thu, 7 Jan, 2021 at 1:22 PM
What to do when no video by using HDMI port?
If you are experiencing problems using HDMI input, suggest do the followings:   Please check below on monitor:   Make sure the correct HDMI input is se...
Sun, 24 Jan, 2021 at 11:39 AM
Is there Linux drivers for my monitor?
No, as Linux system should automatically identify and recognize the monitor.
Sat, 15 May, 2021 at 7:56 PM
How to solve the overscan problem with my monitor?
If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust s...
Sun, 24 Jan, 2021 at 11:30 AM
How to change refresh rate in windows 10?
Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE
Sat, 15 May, 2021 at 7:24 PM