How can we help you today?

General Questions

Which Monitors have the tilt and pivot feature?
The VP line of monitors has the tilt and pivot features. The VG line of monitors, except VG2228wm-LED, have the tilt and pivot features. All ViewSonic moni...
Tue, 10 Apr, 2018 at 2:24 PM
How to check graphics card drivers in Windows?
There is a variety of ways to identify your computer’s graphics hardware. However, you can get this information right from the Windows Device Manager. ...
Wed, 11 Apr, 2018 at 4:49 PM
What to do when no display from my monitor?
Please follow below instruction to do troubleshooting. Monitor is not on Make sure the monitor is on.  If you do not see a power LED (blue, green, or ...
Mon, 7 May, 2018 at 3:15 PM
What to do as there is no sound coming from the built in speakers?
Please follow below instruction to do troubleshooting. 1. Verify that the audio cable is connected to the AUDIO OUT or LINE OUT output on the Sound Ca...
Mon, 7 May, 2018 at 3:12 PM
What to do when the image intermittently disappears?
Please follow below instructions to do troubleshooting. 1. Make sure the pins on the video cable are not bent or damaged. 2. Make sure the connections ...
Mon, 7 May, 2018 at 3:18 PM
What to do when monitor image is tilted?
Please follow below instructions to do troubleshooting. 1. Make sure there are no extension cables or switch boxes attached to the monitor. 2. Make sure t...
Mon, 7 May, 2018 at 3:19 PM
Why Auto Image Adjust does not work with my monitor?
Auto Image Adjust works with most video cards. If this function does not work on your LCD Monitor, then lower the video refresh rate to 60 Hz and set the re...
Mon, 7 May, 2018 at 3:20 PM
What to do when my second monitor displays a different resolution?
LCD monitors, including laptop screens, typically run best at their native resolution.  You don't have to set your monitor to run at this resolution, ...
Mon, 7 May, 2018 at 3:22 PM
Why does image persistence occur with my LCD monitor?
Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.  Unlike CRT monitors, image persistence...
Mon, 7 May, 2018 at 3:25 PM
What to do when image is pixelated?
Set the resolution higher. Test the monitor on a different computer to isolate the problem. Please follow the instructions below on how to change the resol...
Mon, 7 May, 2018 at 3:27 PM