How can we help you today?

FAQ

Direct View LED Display

LED Module(s) are improperly functioning on my DVLED Display, what is the troubleshooting process?
If one or more LED modules are improperly functioning by: image distortion, color distortion, no display image, flashing display image, please refer to the ...
Wed, 12 Jan, 2022 at 2:23 PM
I received 2 power cords for my 216" DVLED Display, does it require both?
Answer: Yes, the 216" DVLED Display requires 2 power cords (differs from the standard requirement). Each power cord produces 3300W. The power a 216...
Thu, 13 Jan, 2022 at 10:50 AM
How do I change the Time Zone on my DVLED Display?
Answer: Users can enter the setting screen from the main menu, select Date & Time under System, and select the correct time zone to complete the time zo...
Thu, 13 Jan, 2022 at 11:47 AM
How do I lock the remote control for my DVLED Display?
Solution To lock/unlock the infrared remote control, enter 1,1,6,9 on the remote control and press OK. To lock/unlock the remote control keypad, ente...
Thu, 13 Jan, 2022 at 11:59 AM
How do I change the default startup channel (source) on my DVLED Display?
Answer: You can set the entry screen after the display is turned on. From the main menu go to Display settings then Startup & Shutdown. Choose ...
Mon, 17 Jan, 2022 at 6:35 PM
How are LED Modules grouped on a DVLED Display?
Answer: The entire LED display is made up of many LED modules. LED Modules will be in units of four. These four units will be controlled by the same set of ...
Wed, 19 Jan, 2022 at 4:36 PM